{"id":21218,"date":"2024-02-09T17:18:53","date_gmt":"2024-02-09T17:18:53","guid":{"rendered":"https:\/\/www.webmonkey.com\/shipt-shopper-account-deactivated-7-reasons-why-it-happens\/"},"modified":"2024-05-31T22:22:51","modified_gmt":"2024-05-31T22:22:51","slug":"shipt-shopper-deactivation","status":"publish","type":"post","link":"https:\/\/www.webmonkey.com\/shipt-shopper-deactivation\/","title":{"rendered":"Shipt Shopper Account Deactivated? 7 Reasons Why It Happens"},"content":{"rendered":"
Shipt<\/a> is one of the most popular grocery delivery platforms out there, and it's currently available in over 5,000 cities across the United States.<\/p>\n Working as a Shipt Shopper is also an excellent side hustle<\/a>.<\/p>\n This gig economy app<\/a> pays you to deliver groceries to people, and it's possible to make $20+ hour in busy markets.<\/p>\n But one common problem shoppers can encounter is getting their Shipt Shopper account deactivated.<\/p>\n So in this post, I'm covering common reasons for Shipt Shopper deactivation, how to avoid them, and if you can get your account reactivated.<\/p>\n Looking for other high-paying delivery gigs? Checkout<\/strong>:<\/p>\n Shipt Shopper deactivation occurs when Shipt blocks you from accepting new grocery orders. In other words, it's like getting fired from Shipt, and you can't use the app to see and accept new orders anymore.<\/strong><\/p>\n <\/p>\n You don't always get an email alert about this either, so it catches a lot of people by surprise.<\/p>\n This is similar to Instacart deactivations<\/a> and DoorDash deactivations<\/a>, and unfortunately, it puts your income to a halt and makes the app unusable.<\/p>\n It's important to understand the Shipt Shopper deactivation policy so you can avoid deactivation in the first place and what to do if you actually get deactivated.<\/p>\n One of the main reasons for getting deactivated as a Shipt Shopper is to have too low of a shopper rating<\/strong>.<\/p>\n Shipt customers rate you and their experience after each delivery. These ratings contribute to your overall shopper rating.<\/p>\n According to many Shipt Shoppers and Shipt itself, you get deactivated if your last 50 rating drops below 4.7 or if your on time goes below 90 percent<\/strong>.<\/p>\n <\/strong>A 4.7 rating is a pretty high requirement, so if you have a string of awful ratings in a row, you're getting closer to the threshold of Shipt Shoppers deactivation policy.<\/p>\n The good news is you have 50 trips to smooth out your average, but always keep this rating number in mind.<\/p>\n Another reason you can get your Shipt Shopper account deactivated is for violating the Shopper policy in some way.<\/p>\n Here are some of the most common violations<\/strong>:<\/p>\n This is all common sense, but being rude to customers is quite subjective.<\/p>\n It's important to know that Shipt has access to\u00a0every\u00a0<\/em>message you send to its customers.<\/p>\n So, even if your Shipt customer is being rude or frustrating to deal with, you need to maintain composure and to stay polite.<\/p>\n Being snippy, sarcastic, or insulting customers is the fastest way to get deactivated by Shipt, so definitely don't violate these policies.<\/p>\n Shipt lets you deliver things like alcohol to people alongside regular groceries.<\/p>\n Jobs like Instacart<\/a> also allow for this, and it's actually a great way to make more money as a delivery driver since you can get some expensive orders.<\/p>\n <\/p>\n However, you need to follow proper protocol and scan and record ID information if you're delivering alcohol.<\/p>\n It doesn't matter if the person is clearly over 21 either; this is how Shipt protects itself legally from minors getting alcohol.<\/p>\n So, walk through the proper steps if you want to make sure you don't get deactivated!<\/p>\n While it might surprise you, you can get your Shipt Shopper account deactivated if you shop with other people<\/strong>.<\/p>\n It might be tempting to start a couple side hustle<\/a> and to shop with your partner since it's faster, but never do this.<\/p>\n In fact, avoid bringing people in your vehicle as well at all costs.<\/p>\n Shipt doesn't insure your passengers or people who are shopping with you, so if it catches wind of you shopping with someone, you're getting deactivated instantly.<\/p>\n You don't get penalized for canceling Shipt orders once in a blue moon or if you give plenty of notice.<\/p>\n However, if you cancel orders last minute or cancel a lot of orders in general, you're probably getting deactivated.<\/p>\n Other driving apps that pay<\/a> like DoorDash<\/a> and Instacart<\/a> have similar rules, and it makes sense.<\/p>\n After all, think about it from the customer's side of things: a last-minute cancel means they're not getting any groceries on time.<\/p>\n In short, do your best to complete every delivery, and only cancel if there's an emergency.<\/p>\n As mentioned, you can face Shipt Shopper deactivation if your on-time rating falls below 90 percent<\/strong>. This means you need to deliver quickly and efficiently and to be on time whenever possible.<\/p>\n Part of this also means you have to be quick when shopping for substitutions, especially if a customer is being slow or not responding at all.<\/p>\n And deactivation does happen for this reason.<\/p>\n In this video, Shipt Shopper and YouTuber Ky Bradley shares how she got her Shipt Shopper account deactivated after delivering late since she didn't know about the rule.<\/p>\n\n
What Is Shipt Shopper Deactivation?<\/strong><\/h2>\n
Common Reasons For Shipt Shopper Deactivation<\/strong><\/h2>\n
1. Low Shipt Shopper Ratings<\/strong><\/h3>\n
2. Violating The Shopper Policy<\/strong><\/h3>\n
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3. Not Scanning IDs<\/strong><\/h3>\n
4. Shopping With Other People<\/strong><\/h3>\n
5. Canceling Too Many Shipt Orders<\/strong><\/h3>\n
6. Always Delivering Late<\/strong><\/h3>\n