{"id":15011,"date":"2020-07-25T17:24:07","date_gmt":"2020-07-25T17:24:07","guid":{"rendered":"https:\/\/www.webmonkey.com\/?p=15011"},"modified":"2024-05-22T20:33:16","modified_gmt":"2024-05-22T20:33:16","slug":"wix-review","status":"publish","type":"post","link":"https:\/\/www.webmonkey.com\/wix-review\/","title":{"rendered":"Wix Website Builder Review 2023 : Our Experience Using Wix…The Good & The Bad"},"content":{"rendered":"\n

If you need to build a website and don't have much coding experience, then you need a website building platform that is easy to use, simple to maintain, loaded with features, and affordable for all budgets. Unfortunately, it\u2019s hard to find something that ticks all these boxes when it comes to building websites. <\/p>\n\n\n\n

The good news is, Wix<\/a> comes pretty close to meeting all these requirements. It\u2019s an incredibly beginner-friendly website builder that makes it easy for anyone to jump right in and walk away with a website the same day.<\/p>\n\n\n\n

It\u2019s not just for newbies, either. Even if you're just looking to give your existing website a facelift, Wix offers plenty of scaling features, SEO, blogging, and apps to help you grow.<\/p>\n\n\n\n

In this extensive Wix website builder review, we\u2019re breaking down all the platform's tools and features so you can decide if moving over to Wix is the right choice for you. <\/p>\n\n\n\n

Pros and Cons of Wix Website Builder<\/h2>\n\n\n\n
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Pros<\/h3>\n\n\n\n

\u2714\ufe0f Drag-and-drop editor makes it easy to build your site.<\/p>\n\n\n\n

\u2714\ufe0f Excellent knowledge base. <\/p>\n\n\n\n

\u2714\ufe0f Consistent, automatic website backups.<\/p>\n\n\n\n

\u2714\ufe0f Plenty of templates to choose from<\/p>\n<\/div>\n\n\n\n

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Cons<\/h3>\n\n\n\n

\u274c Once the template is live, you can\u2019t change it.<\/p>\n\n\n\n

\u274c There is a cap on how far you can scale with Wix.<\/p>\n\n\n\n

\u274c Lack of data and metrics for testing.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

Overview of Wix<\/h2>\n\n\n\n
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Wix came onto the market when many business owners didn\u2019t understand that they could build a website themselves. Most people assumed you needed to hire a web developer, coders, designers, and a team of marketing professionals to put something together.<\/p>\n\n\n\n

The platform brought DIY websites to the forefront by using celebrity endorsements to tell everyday users how they could build their own website in a few hours using Wix. Since then, the platform has grown to more than 100 million users because of its affordability, simplicity, and creative control.<\/p>\n\n\n\n

One of the best things about Wix is that you can use it no matter what kind of industry you\u2019re in. The problem we find with a lot of website builders is that they\u2019re geared towards a specific audience. With Wix, it doesn't matter whether you own a manufacturing company or a digital agency\u2014you can create a visually appealing and purposeful website. <\/p>\n\n\n\n

Wix offers two different types of website builders. You can use the classic drag-and-drop editor where you pull elements from the side panel, such as images and text boxes, and add them to the website to see how they look.<\/p>\n\n\n\n

They\u2019ve also added artificial intelligence into their building process. You can now answer a series of questions about your business and website, and Wix will build a website for you. This option is great for those who aren't sure what they need to do to get started.<\/p>\n\n\n\n

What Are People Saying About Wix?<\/h2>\n\n\n\n

We turned to Trustpilot<\/a> to get an idea of what customers have to say about Wix. Of course, we take everything we read here with a grain of salt because most people only turn to review sites when they have something negative to say. So, we take the good with the bad and try to come out with something tangible.<\/p>\n\n\n\n

The overall theme of the reviews is that customer service with Wix is hard to get in touch with, and that the sites often don\u2019t optimize properly between mobile and desktop.<\/p>\n\n\n\n

Here are a few reviews from real customers to give you an idea of what we\u2019re talking about:<\/p>\n\n\n\n

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This is the worst company ever.<\/h3>\n\n\n\n

This is the worst company ever. Their customer support is horrible. If you have any issues with their service, you are on your own. They don't have a customer support number to call to get assistance. You have to communicate via their ticketing system, and it is useless. They don't really care about you, and they respond to you whenever they feel like responding. All they want from you is pay for their subscription and that it. Find a hosting company where you can pick up your phone and call. I had an issue, and I didn't get any help from them for 4 days after opening 3 tickets. Imagine how it is impacting your business. Don't get fooled by their fancy advertisements. Stay away from them !!!!<\/i><\/p>\n<\/blockquote>\n\n\n\n

We did some research to verify the validity of this comment and found it to be partially true. They don\u2019t have a contact number, but you can request a callback from a customer service representative, which is more than what many website builders offer.<\/p>\n\n\n\n

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Not responsive at all<\/h3>\n\n\n\n

I was deceived by the literature referencing “responsive” elements all the time. The responsiveness is diabolical. Sure, you can get a site looking pretty on your 4k desktop, switch to the mobile view, however, and it is a dog's dinner. Elements thrown all over the place, the text hasn't resized, optimizing makes it worse.<\/i><\/p>\n<\/blockquote>\n\n\n\n

We would also agree that there are some issues with responsiveness from desktop to mobile. What ends up happening is that you need to exclude a lot of elements from mobile when you\u2019re building the site because they don\u2019t optimize automatically.<\/p>\n\n\n\n

Overall, Wix has a 1.5 out of 5 stars on Trustpilot, which we think is a little unfair. Unfortunately, that\u2019s how it goes a lot of the time because most people only turn to reviews when they have something bad to say.<\/p>\n\n\n\n

Wix Pricing<\/h2>\n\n\n\n

Here is a current breakdown of Wix\u2019s monthly pricing structure, including what each plan offers:<\/p>\n\n\n\n

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Plan<\/th>Price <\/th>Collaborators<\/th>Storage<\/th>Marketing Suite<\/th>eCommerce<\/th>Site Analytics<\/th>Video Content<\/th><\/tr><\/thead>
Light<\/td>$17<\/td>2<\/td>2GB<\/td>Light<\/td>N\/A<\/td>N\/A<\/td>30 Minutes<\/td><\/tr>
Core<\/td>$29<\/td>5<\/td>50GB<\/td>Basic<\/td>Basic<\/td>Basic<\/td>5 Hours<\/td><\/tr>
Business<\/td>$36<\/td>10<\/td>100GB<\/td>Standard<\/td>Standard<\/td>Standard<\/td>10 Hours<\/td><\/tr>
Business Elite<\/td>$159<\/td>15<\/td>Unlimited<\/td>Advanced<\/td>Advanced<\/td>Advanced<\/td>Unlimited<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n<\/div>\n\n\n\n

These plans span a variety of website needs and budgets. Whether you're an artist looking to set up a portfolio, an entrepreneur dipping their toes into selling, or a full-fledged business looking for a platform to manage their online operations\u2014Wix has a solution for almost everyone.<\/p>\n\n\n\n

Is Wix Easy to Use?<\/h2>\n\n\n\n
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The main reason most people turn to Wix is that it\u2019s easy to use. There are two different ways you can build your website. You can use the ADI, an artificial intelligence builder, or do it yourself on the Wix Editor.<\/p>\n\n\n\n

If you want complete control over the design, you\u2019ll need to build it manually. It\u2019s very easy using the drag-and-drop builder. All you need to do is choose what you want from the elements on the left, move them to the website, and place them where you want.<\/p>\n\n\n\n

From there, you\u2019ll have a variety of choices regarding edits, text, images, and formatting . The process is simple, and you can preview how the website looks every step of the way.<\/p>\n\n\n\n

If you choose to go with the Wix ADI, you won\u2019t have the same level of freedom. You\u2019ll answer a few questions about your website and business, and Wix will go to work building the website for you. You\u2019ll only be able to make changes at the end, resulting in a lot more work if you need to make a lot of changes to the AI design.<\/p>\n\n\n\n

Our favorite thing about Wix is how functional it is. Some website builders are clunky, slow, and difficult to use, but Wix is at easy as it gets. It runs as efficiently as you could hope nearly 100% of the time.<\/p>\n\n\n\n

What Kind of Website Can You Build with Wix?<\/h2>\n\n\n\n

So, what kind of website can you build based on your business? What if you have some bizarre, out of the ordinary business, and you\u2019re concerned Wix won\u2019t cut it for you? We\u2019re here to tell you that it doesn\u2019t matter. Even if you don\u2019t have a business and you\u2019re creating a website for charity, personal use, blogging, eCommerce, or whatever\u2014Wix has a solution for you. <\/p>\n\n\n\n

Business\/Sales<\/h3>\n\n\n\n

Wix has a ton of templates that work for business websites and landing pages. If you\u2019re trying to get the word out about your business and generate more attention, you\u2019ll find plenty of relevant templates and features. Some of these include:<\/p>\n\n\n\n